Frequently asked questions

You can create an account and begin a village without a purchase step in the current registration flow. No real-money reward or earning is promised. Read the Terms before joining.

You can read these guides, browse the world catalogue and read the public policies without signing in. Saving and playing your village requires an account; protected actions also require email verification.

Trees and rocks need time between collections. Check the resting message and your storage space. Gathering may also be paused by the game.

Completed producers account for elapsed time while you are away, up to storage limits. Construction must finish first; production pauses during upgrades. Leaving a browser tab open does not bypass limits.

Discover lists villages shared for exploration. Private villages are visible only to their founder and authorised staff. Realm Members villages may be listed in Discover, and their maps require sign-in. Everyone villages let guests explore the map and read the public profile. Building, gathering and social actions require an account and the appropriate access.

No. Wood, Stone and Iron are village materials. RT and DT are separate Wallet balances and do not substitute for building supplies. Earned RT can be requested through Withdraw when the payment requirements are met. Earnings depend on completed goals and confirmed offers.

Account includes an avatar upload when enabled. Choose an accepted image within the size and dimension limits shown there. Your personal avatar is separate from your village emblem and mascot.

Look at completed building levels and the Achievements page after signing in. Achievements depend on their stated conditions; browsing a guide does not award one.

Explain the page, action and message you saw, and when it happened. Do not send passwords, verification links or access codes. Use the public Support page for the current contact options.