VillageRealm · A helping hand

User guide

From your first village to your next upgrade: find practical help with buildings, resources, rewards, payments and your account.

New to the Realm

Start with one small goal

  1. Create your account with your FaucetPay email. Its account check happens when you register.
  2. Open your verification email, then choose your village name, world, emblem and mascot.
  3. Gather Wood and Stone, compare a first workshop and place it on clear ground.
Walk through the basics
Already building

Make your next decision count

  1. Compare stored materials, hourly production and free storage.
  2. Save a building goal and check what is still needed.
  3. Find new rewards in Achievements, offerwalls and current campaigns. Review every movement in Wallet.
Plan your next step

Your first visit to the village

Know your controls

Drag the map to move. Use + and − to zoom, or the target button to return to the opening view. Building names are visible at first; the label button hides or shows them. Find & filter at the top left locates your buildings.

Open Town Hall to manage your village identity and welcome message. Other players can visit a public village; a private village stays yours to explore.

Gather, compare, then confirm

Tap a ready tree for Wood or rock for Stone. Open Village buildings, choose a workshop and check its cost, work time and requirements. Place it where the preview fits, then confirm.

Iron is produced by an active Iron Mine or received from an available trade. Gathering spots need time to recover.

How to save a building goal

  1. Open My building project from More in the navigation bar.
  2. Choose a building, then its target level.
  3. Select Save building goal. Your saved goal and material progress appear on the same page.
  4. When you have enough materials, return to your village and start the building or upgrade there.

Saving a goal only keeps your plan. It does not spend supplies, reserve builders or begin construction. You can update or remove it later.

Save my next goal

Keep production and storage in balance

Check the bottleneck

Compare each material required by your next building. A full Wood store cannot replace missing Stone or Iron. Increase the supply you need, and leave room for future production.

Completed producers keep working while you are away. Storage limits cap what can be added. An upgrade pauses that building’s production until the work finishes.

Before you spend

Read requirements, building slots and work time. Look at the next level’s benefits and decide whether another producer or extra storage would help more.

Trading Post and Caravan Station services show their own offers and return times when available. Review the materials spent and received before confirming.

Choose how you earn

Achievements

Open Achievements, read a goal and check its reward. Your progress follows the stated village activity.

See achievement goals →

Offerwalls

Explore games, apps and other partner activities. Read the requirements and open an offer from VillageRealm. Confirmed completions appear in your reward history.

Browse offerwalls →

Campaigns & coupon codes

Follow current Realm campaigns for available rewards. Each campaign or code explains what it gives and who can take part.

Open coupon codes →

Check the partner’s own page for offers you opened and confirmed rewards. If a completion is cancelled or invalidated, its reward can be reversed.

From your reward to a payment

  1. Wallet shows available RT, reserved RT and your movement history. Search by reference, type or date to find a reward or payment request.
  2. Withdraw shows the current minimum, scheduled payment day and available payment currencies. Choose the currency here when making a request.
  3. Review the fee and final amount, then confirm. Requested RT are reserved while the team reviews the payment.
  4. Follow the request timeline. After a payment is sent, its receipt is available from that request.

Wood, Stone and Iron are building supplies. They are separate from Wallet tokens. Earnings depend on the activities you complete; there is no fixed daily earning amount.

When you need a hand

Use Help & guides to search for a topic such as payments, building goals, offers or account access. The FAQ has quick answers; Support is for questions about your account or a specific reward.

Include the page, approximate time and message you saw. You can add a picture to a private support conversation. Never share passwords, email verification links or access codes.

In Account, review your open sessions and close any you do not recognize. Use the newest verification or password reset email if you requested more than one.

Search Help & guides
YOUR VILLAGE COMPANION

Map tips

A quick answer for your next move, from your first harvest to a busy village.

MAKE YOURSELF AT HOME

Move around your village

Drag the map to explore. Use + and − to zoom, and the target button to return to the opening view. On a touchscreen, drag with one finger or pinch with two fingers.

  • Scroll normally to read the page. Hold Ctrl or Command while scrolling to zoom the map.
  • With the map focused, use the arrow keys to move, + or − to zoom and Home to return to the opening view.
  • Building names start visible. The label button switches between showing and hiding them.
Need a longer guide?

Use the user guide for your next steps or search Help & guides for a specific question.